Today, I phoned Vodafone to tell them, Bye bye.
I requested my PAC number, but was disappointed they didn’t ask why I was leaving. Realsitically I had no choice as the the G1 is only on T-Mobile, but I wanted to rant and say the following:
- You stole my SE P800
- You said my SE P900 had a broken joystick (there isn’t a joystick) that is why I didn’t get top dollar for it.
- You sold me a £5.00 SIM I didn’t need.
- You couldn’t transfer my number to the SIM I didn’t need quoting, it would take 30 minutes, then when it didn’t happen, up to 12 hours and when that didn’t happen, up to 24 days.
- Giving out my details to some con artists who tried to steal my account details.
None of this was said, as she said, send a cancellation note in writing and we’ll send you your PAC code soon.
There was an automated phone call after a couple of minutes and I did leave a message of unhappiness that after 10 years of custom, they didn’t even ask why I was leaving.